Soft-launch notice. This document still contains placeholders that are to be finalised before public launch. Re-Lease provides software, not legal advice, and this content may be updated.
1. About this manual
This manual is prepared in line with PAIA. [Placeholder] The Information Officer, request channel and fee sections remain to be finalised before public launch.
2. Body and contact details
LEASERENEW (PTY) LTD (registration number 2026/737035/07), a private company registered in the Republic of South Africa, trading as Re-Lease. Registered office: 26 Commaille Road, Melkbosstrand, Cape Town, Western Cape, 7437. Directors: Wayne Harry Levine and Robert Paul Rudolf Krautkramer. General enquiries: hello@releaseapp.co.za.
3. Information Officer
[Placeholder] The Information Officer and any Deputy Information Officers are to be confirmed and registered with the Information Regulator.
4. Categories of records
We may hold the following categories of records:
- Company and corporate records
- Platform and technical records
- Customer and agency account records
- Lease, landlord and tenant records held on behalf of agencies
- Support and correspondence records
- Legal and compliance records
- Financial records, where applicable
5. How to request access
Requests for access should be submitted to the Information Officer using the prescribed PAIA process, identifying the records sought and the right you wish to exercise. [Placeholder] The request form and channel are to be confirmed.
6. POPIA access and correction
Requests to access or correct personal information under POPIA are handled together with PAIA requests via the Information Officer.
7. Fees
[Placeholder] Applicable request and access fees are to be confirmed in line with the PAIA fee structure.
8. Grounds for refusal
Access may be refused on the grounds permitted by PAIA, for example to protect third-party personal information or confidential commercial information.
9. Contact and finalisation
See the Contact / Information Officer page. The Information Officer, request channel and fee sections of this PAIA Manual remain to be finalised before public launch.
This page is provided for general information about the Re-Lease platform during its controlled soft-launch and does not constitute legal advice. Content may be updated from time to time. Governing law: Republic of South Africa.